我们团队

The Associate Translator is involved in high-quality translation (Simplified Chinese <> English) of a client project via either actual translation of the documents or the review of the translation performed by a freelancer. Further, the translator also responds to any client queries that may arise after the delivery of the project.

Essential Duties and responsibilities

• Provide high-quality translation of documents (mostly, research papers) from Simplified Chinese to English and vice versa

• Perform a quality review on documents translated by other translators

• Respond to client queries post delivery

• Work with the Quality Manager in resolving customer dissatisfaction cases and providing strong solutions to ensure customer delight

• Work with other teams (such as customer service and editing teams), based on the requirement of the client’s project

Knowledge and Skills

• Strong English language skills

• Strong Chinese language skills

• Working understanding of computer-assisted translation (CAT) tools Must have in-depth understanding of requirements of a typical translation customer requirement

• Strong customer focus

• Strong focus on quality and timeliness

• Good communication skills (e-mail and verbal)